careers with us
make a difference every day
learn more
about becoming a
disability support worker
Multicap Tasmania is a leading provider of Disability Support Services to a growing number of clients across Tasmania.
Due to growth in the sector, we are always on the lookout for new staff who wish to work in a vibrant and changing industry and help us provide quality support services to our client base.
We support a wide range of clients with varying disabilities and require a dedicated and skilled staff to ensure we can provide for the range of clients we support.
positions vacant
join the dream team!
Service Auditor
Statewide
Closes: COB Friday 11th April 2025
What we’re offering
-
Join our team and allow us to help contribute to your career goals
-
Opportunity to assist with improvements and add value across our organisation
-
A positive, collaborative, and supportive team culture.
-
12-month Contract Position – Statewide
About us
Multicap Tasmania has been providing people living with a disability and their families with high quality services for over 50 years, having been an integral part of the local community since 1971. Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.
Our Mission: Multicap Tasmania empowers those with a disability to reach and be recognised for their full potential, express their individuality, and engage in our community.
Our Vision: To be the Service Provider of choice for people living with disability.
About the role
We are growing at Multicap and looking to add talent to our team within Quality Risk and Audit Team area. You would play a vital role within the team while developing your own skills working alongside recognised peers and mentors. Your role would include:
-
Work collaboratively onsite with teams and other colleagues to conduct checks, audits and analyse of qualitative and quantitative data to determine compliance with the NDIS Practice Standards
-
Support and contribute to the development and continuous improvement of the quality, risk, and compliance systems across the organisation.
-
Act as a point of contact for providing internal guidance and expert advice relating to the NDIS Quality and Safeguarding Framework and NDIS Practice Standards.
-
Ensure compliance of our regulatory requirements within the Practice Standards and the NDIS Quality & Safeguarding framework.
About you
We value your passion and commitment to working in this industry and your focus on being part of a team that supports growth and continual learning. We genuinely embrace diversity of thought, experience and approach and look for people that have a broad range of experiences regardless of where you are in your career.
Your skills and experience might include:
-
Demonstrated knowledge and/or experience of contemporary service delivery for people with disabilities under the NDIS Practice Standards and Quality and Safeguarding Commission.
-
Demonstrated knowledge and/or experience of the implementation of Quality Management Systems under the NDIS Quality and Safeguarding framework
-
Demonstrated ability in the development and implementation of audit tools and processes to support a quality audit function.
-
Demonstrated ability to develop corrective action plans as required and to proactively monitor their implementation until completed
-
Ability to undertake systematic reviews of organisational activities, including the development of reports and recommendations for service improvement
-
Demonstrated experience in continuous improvement activities, ideally with knowledge of lean methodology
-
Demonstrated interpersonal and communication skills including ability to build and maintain relationships, negotiate and resolve conflicts.
-
Well - developed time management skills, and the ability to prioritise tasks and actions as appropriate.
-
A demonstrated commitment to self-improvement
For further information on the role please contact
peopleandculture@multicap.com.au
If this opportunity excites you, apply now by submitting your CV and a compelling cover letter. We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. Let us know of any specific requirements to facilitate your application process for the best opportunity for success.
Important details
Applications must be submitted through the SEEK website and include:
-
A cover letter detailing relevant knowledge, skills and experience and a current resume, outlining a detailed work history and any training/qualifications undertaken.
Please note that applications that do not attach both a cover letter and resume will not be shortlisted.
This is a great opportunity to join a progressive and growing provider of NDIS services.
Quality and Compliance Officer
Launceston
Closes: COB Friday 11th April 2025
What we’re offering
-
Join our team and allow us to help contribute to your career goals
-
Opportunity to assist with improvements and add value across our organisation
-
A positive, collaborative, and supportive team culture.
-
Full Time Position – Launceston
About us
Multicap Tasmania has been providing people living with a disability and their families with high quality services for over 50 years, having been an integral part of the local community since 1971. Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.
Our Mission: Multicap Tasmania empowers those with a disability to reach and be recognised for their full potential, express their individuality, and engage in our community.
Our Vision: To be the Service Provider of choice for people living with disability.
About the role
We are growing at Multicap and looking to add talent to our team within Quality Risk and Audit Team area. You would play a vital role within the team while developing your own skills working alongside recognised peers and mentors.
Your role would include:
-
Monitor incidents within the Clusters to ascertain key patterns and concerns and assign incidents to appropriate stakeholders for follow-up and actioning based on the complexity rating of the incident
-
Work collaboratively onsite with teams and other colleagues to conduct checks, audits and analyse of qualitative and quantitative data to determine compliance with the NDIS Practice Standards
-
Support and contribute to the development and continuous improvement of the quality, risk, and compliance systems across the organisation.
-
Act as a point of contact for providing internal guidance and expert advice relating to the NDIS Quality and Safeguarding Framework and NDIS Practice Standards.
-
Ensure compliance of our regulatory requirements with the assigned clusters within the Practice Standards and the NDIS Quality & Safeguarding framework.
-
Provide guidance in reporting of critical incidents and restrictive practices to external bodies
About you
We value your passion and commitment to working in this industry and your focus on being part of a team that supports growth and continual learning. We genuinely embrace diversity of thought, experience and approach and look for people that have a broad range of experiences regardless of where you are in your career.
Your skills and experience might include:
-
Demonstrated knowledge and/or experience of contemporary service delivery for people with disabilities under the NDIS Practice Standards and Quality and Safeguarding Commission.
-
Demonstrated knowledge and/or experience of the implementation of Quality Management Systems under the NDIS Quality and Safeguarding framework
-
Demonstrated ability to engage and influence others through effective coaching and communication skills in the pursuit of continuous improvement and best practice systems thinking
-
Demonstrated ability to analyse and evaluate Incidents and Complaints and work with internal and external stakeholders to ensure that client and service needs are met
-
Demonstrated commitment and ability to lead the development and knowledge building of organisational policies and procedures
-
Ability to undertake systematic reviews of organisational activities, including the development of reports and recommendations for service improvement
-
Demonstrated experience in continuous improvement activities, ideally with knowledge of lean methodology
-
Demonstrated interpersonal and communication skills including ability to build and maintain relationships, negotiate and resolve conflicts.
-
Demonstrated experience in leading the development of an organisational focus on quality and continuous improvement.
-
Demonstrated ability to build networks across the sector.
-
Well developed time management skills, and the ability to prioritise tasks and actions as appropriate.
-
A demonstrated commitment to self-improvement
For further information on the role please contact
peopleandculture@multicap.com.au
If this opportunity excites you, apply now by submitting your CV and a compelling cover letter. We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. Let us know of any specific requirements to facilitate your application process for the best opportunity for success.
Important details
Applications must be submitted through the SEEK website and include:
-
A cover letter detailing relevant knowledge, skills and experience and a current resume, outlining a detailed work history and any training/qualifications undertaken.
Please note that applications that do not attach both a cover letter and resume will not be shortlisted.
This is a great opportunity to join a progressive and growing provider of NDIS services.
Disability Support Services Manager
Devonport
Closes: 8 April 2025 by COB
What we’re offering
-
Ongoing support, training and development
-
Fulltime position
-
The ability to salary sacrifice so you can enjoy even more of your take home pay
-
A positive, collaborative, and supportive team culture.
About us
Multicap Tasmania has been providing people living with a disability and their families with high quality services for over 50 years, having been an integral part of the local community since 1971. Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.
Our Mission: Multicap Tasmania empowers those with a disability to reach and be recognised for their full potential, express their individuality, and engage in our community.
Our Vision: To be the Service Provider of choice for people living with disability.
About the role
The role of Disability Support Services Manager (DSSM) is responsible for providing strong leadership/mentorship and operational support to disability support teams ensuring the provision of high-quality supports and experiences for our clients.
The work environment is fast paced and our DSSM’s work collaboratively to improve and develop our services so the people we support are empowered to live their best lives.
This role includes monitoring and reporting on outcomes delivered by staff ensuring supports are helping our clients achieve their goals, aspirations and encouraging active participation within their local communities.
The DSSM is responsible for:
-
Managing and providing coaching and mentorship to disability support teams to deliver high quality supports and services to our clients. This includes working with internal stakeholders to ensure our staff have the appropriate skills, qualifications and behaviours to meet the needs of our clients.
-
Innovative coordination/ planning and delivery of supports and services.
-
Leading and encouraging teams to identify and implement strategies to ensure continuous improvement of service delivery.
-
Provision of a high level of customer service to our clients and their families.
-
Promote and strengthen positive relationships with internal and external stakeholders.
-
Sophisticated stakeholder management – liaise and meet with community groups, clients, and their families to ensure we are delivering excellent service delivery outcomes.
-
Develop detailed work plans with clear key performance indicators to ensure teams are giving and being their best.
-
Manage risk and issues arising in the course of service delivery in line with the NDIS Quality and Safeguarding Framework.
About you
If you’re looking to excel in a dynamic environment where ongoing change is the new normal, then this role is for you. You’ll have an opportunity to influence and be a part of innovative projects inline with our operational plan.
You’ll be responsible for large teams and need to lead with a contemporary mindset to ensure best practice support for people with disabilities. You’ll also be working with us to implement and maintain quality and best practice initiatives.
Rolling up your sleeves when others need help is something you love and you’re open to working an on-call roster that may see you be on call for some evenings.
Your skills and experience might include:
-
Degree Qualification or Certificate IV in Disability and or equivalent significant relevant experience.
-
Significant experience in coordination of disability support services in accordance with the NDIS practice standards.
-
Comprehensive knowledge of NDIS rules and the quality and Safeguarding framework.
-
Demonstrated ability to provide empowered leadership to teams, creating an environment that promotes positive relationships with employees, clients and other stakeholders.
-
Strategic thinking, operational excellence, and focus on continuous improvement and customer experience to identify practical ways to support people with a disability to live their best lives.
-
Exceptional interpersonal skills with the capacity to liaise effectively and cooperatively with a wide range of internal and external stakeholders.
-
Demonstrated ability to plan and prioritise work to ensure outcomes are achieved.
-
Ability to manage the teams and still provide hands on and direct support to team members.
-
Change management skills, leading a team through a dynamic environment and the complexities of growth and diversification.
-
Ability to plan and mange resources and budgets effectively.
-
Ability to problem solve and resolve complex and challenging issues by making timely and appropriate decisions.
-
The ability to effectively manage risk and issues arising in the course of service delivery and alignment with the NDIS Quality and Safeguarding Framework.
For further information on the role please contact
peopleandculture@multicap.com.au
We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. Let us know of any specific requirements to facilitate your application process for the best opportunity for success.
Important details
Applications must be submitted through the SEEK website and include:
-
A cover letter detailing relevant knowledge, skills and experience and a current resume, outlining a detailed work history and any training/qualifications undertaken.
Please note that applications that do not attach both a cover letter and resume will not be shortlisted.
This is a great opportunity to join a progressive and growing provider of NDIS services.